Ely Portillo from the UNC Charlotte Urban Institute explained why CATS is studying high-traffic bus corridors to improve transit service.
Meg Fencil, program coordinator for Sustain Charlotte, agreed that education is part of the problem.
“I think the challenge is really that the public didn’t understand the lane within the larger context of the whole system,” she said. But, she added: “If they (CATS) just put more frequent buses on the road, they’re just going to get stuck in traffic.”
Read the full article on WFAE here.